Frequently Asked Questions
Items that are "ready to ship" will be shipped within 2-4 business days.
Items that are "made to order" will take longer, as they are made after the order is placed. Any "made to order" pieces will be specifically marked as such in the listing.
It is the buyer's responsibility to ensure the packages are being sent to a secure address. On any returned packages, the customer is to repay the shipping cost before the item can be shipped back.
All of our products are hand-made will lots of love. Every material is hand sourced and quality checked. I primarily use preserved elements of nature that are 100% natural. Please keep in mind each piece's uniqueness as every wing, flower and crystal differentiate from one another.
Alchemized Nature's top priority is making certain each element of nature/material used is ethically and sustainably sourced. I hand select as much as I can from my personal garden and nearby nature parks e.g.- flowers, plant material, naturally expired butterfly, cicada, and dragonfly wings. I live in Austin, TX where flowers bloom year-round and insects are abundant.
The butterfly wings that we source out have all expired naturally and come from butterfly sanctuaries. These sanctuaries fight the extinction and destruction of butterfly habitats worldwide by protecting native forests. When you purchase from us you are helping to promote butterfly and native forest conservation!
When we source crystals, chain, etc. we work directly with small, ethical businesses to get quality materials for our jewelry.
Have a vision that you want to bring to life? Email me at email@example.com/ submit a form on our Contact page/ or DM us on Instagram @alchemized.nature to chat about a custom project for you.
Price and timing will depending on the project- if you have a certain date you would like it by, include it and I will try my best to meet it.
If you see an existing piece that you love but want to switch the hardware on (e.g. silver earring hooks to gold earring hooks) please reach out and we will determine if we can do this for you.
If you have an issue with your order, please include order number & photo in your email to firstname.lastname@example.org